Last Updated: June 25, 2025
Welcome to WinLog. These Terms of Service ("Terms") govern your access to and use of the WinLog platform, including our website, mobile applications, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
In these Terms:
To use certain features of the Service, you must create an account. When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized access to or use of your account. We are not responsible for any loss or damage arising from your failure to comply with this section.
The Service is intended for users who are at least 16 years old. By using the Service, you represent and warrant that you are at least 16 years old.
WinLog offers various subscription plans, including a free plan with limited features and paid plans with additional features. The features included in each plan are described on our website.
If you choose a paid subscription plan, you agree to pay the applicable fees as described on our website. All fees are exclusive of taxes, which may be added to the fees charged to you.
For paid subscription plans, we will bill you in advance on a recurring basis (monthly or annually, depending on your selection). Your subscription will automatically renew unless you cancel it before the renewal date.
You may cancel your subscription at any time through your account settings or by contacting us. If you cancel, you may continue to use the paid features until the end of your current billing period, but you will not receive a refund for any fees already paid.
Dispute Policy: If you believe you have been charged in error or wish to dispute a transaction, you must notify us in writing at [email protected] within thirty (30) days of the charge. We will investigate all disputes in good faith and provide a written resolution within ten (10) business days. If the dispute is resolved in your favour, we will issue a refund to your original payment method within seven (7) business days of the decision.
Chargebacks: Initiating a chargeback without first following the dispute process above may result in the immediate suspension of your account while the matter is investigated. To avoid service interruption, please contact us first so we can help.
You retain ownership of your User Content. By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content in connection with providing and promoting the Service.
You agree not to submit User Content that:
We have the right, but not the obligation, to monitor, edit, or remove any User Content. We may remove User Content that violates these Terms or that we determine is otherwise objectionable.
The Service and its original content, features, and functionality are owned by WinLog and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or internal business purposes.
You may not:
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
To the maximum extent permitted by law, WinLog and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.
In no event shall our total liability to you for all claims exceed the amount you paid to us for the Service during the twelve (12) months preceding the event giving rise to the liability.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.
You agree to indemnify, defend, and hold harmless WinLog and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall be resolved through the courts of England and Wales, with jurisdiction in London.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and WinLog regarding the Service and supersede all prior agreements and understandings.
You agree to comply with all applicable export laws and regulations, including, but not limited to, UK export controls and trade sanctions. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to UK or international trade sanctions or embargoes, nor are you a person or entity listed on any UK government or international restricted-party list. You further agree that you will not use the Service for any purpose prohibited by applicable law.
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: WinLog Legal Department, 182-184 High Street North, East Ham,
London E6 2JA, United Kingdom